Sunday, December 7, 2008

My letter to Proctor and Gamble, makers of Pepto Bismol (inspired by Alysha Ruggier)

Dear Proctor and Gamble,

My name is Sarah Bertrand, and I am a 25 year old semi professional, who's a reasonable young lady with a passion for cuisine that is so preposterously spicy, it's borderline unnecessary.

Proctor and Gamble, you advertised in your addictive yet tasteless Pepto Bismol commercials that your product cures heartburn, nausea, indigestion, upset stomach, as well as diarrhea. I can assure you I had at least three of these symptoms, and since I am a bashful lady, I will not disclose the five I do have. However, I will say that not only did the product you boast so much about NOT deliver your promise of relief.

Proctor and Gamble, my bowels are bound with disapointment and dispondency. Your product is reminiscent of a lame horse. A pink placebo lame horse of shame. I demand retribution. $9.95 plus applicable taxes for the useless container of lies that remains dormant in the very back of corner of my cabinet, with all the other medicines that I'm currently angry with. As well as a personal mention in your next commercial, that explains that if you're experiencing one of more of the following: nausea, heartburn, indigestion, upset stomach or diarrhea... you're better off curling up in the fetal position and praying for your impending death than using your product. Pepto Bismol is a temporary sometimes cure to issues plaguing your intestines and/or soul, and I'd appreciate you being honest with your purchasing public, and legions of fans. I thank you in advance. I will forward you some glamour shots so you can decide which pictures of myself you'd like to include in your next marketing campaign.

Sarah Bertrand

***REPLY: December 13, 2008***

Thank you for contacting P&G.

Saturday, December 13, 2008 11:34 AM
From: ""P&G North America" " Add sender to Contacts
To: ""

Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I'm sorry this wasn't your experience. Please be assured I'm sharing your comments with the rest of our team. Since your satisfaction means a great deal to us, I'm following up with you by postal mail. You should receive my letter within the next 2-3 weeks. Thanks again for writing.

Amy, Pepto Team

***UPDATE: Received a cheque for $9.95 in the mail!***

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